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Not able to download Windows 11 Disk Image (ISO) for x64 devices

D H 0 Reputation points
2026-05-15T15:44:08.3966667+00:00

I get the following errors when trying to download Windows 11 Disk Image (ISO) for x64 devices.

message code 715-123130

message code 4c1efc3d-2357-42ed-94ce-723b9cef3213.

Windows for home | Windows 11 | Apps
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  1. Rodrigo Queiroz 77,670 Reputation points Independent Advisor
    2026-05-15T16:18:28.58+00:00

    Hi, I'm Rodrigo, and I will help you.
    Use the Media Creation Tool to download the Windows 11 ISO instead.

    https://go.microsoft.com/fwlink/?linkid=2156295

    Or use this temporary link, valid for 24 hours:

    Windows 11 ISO En-US

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  2. Q&A Assist
    2026-05-15T15:44:25.7433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The message code 715-123130 when downloading the Windows 11 ISO is typically caused by using a VPN or other anonymous/location-hiding technology, or by a blocked/banned network/location.

    To resolve the issue, try the following steps:

    1. Turn off any VPN, proxy, or anonymizing service
      • Disable VPN software completely.
      • If connected through a corporate or privacy-focused network, switch to a normal home or mobile network.
    2. Clear browser cache and cookies
      • Open the browser settings.
      • Clear browsing data (cache and cookies), then close and reopen the browser.
      • Try the ISO download again.
    3. Try a different browser or device
      • Use another browser (for example, switching from Edge to another supported browser) and retry the download.
      • If possible, try from another PC or network to confirm whether the issue is network-related.
    4. Use the official media creation tool as an alternative
      • If the direct ISO download page continues to fail, use the Microsoft media creation tool instead to obtain Windows installation media.

    If the problem persists even after disabling VPN/proxy and changing networks, contact Microsoft Support and provide the message code 715-123130 along with the additional code shown on the error page.


    References:

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