Hi Kelley,
What is the make and model of your
Laptop?
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I purchased this laptop and just received it. It is supposed to be touchscreen. However, when I look at the Device Manager and Human controls, there isn't any touchscreen driver to turn on. Is there another way to activate that on this device?
Hi Kelley,
What is the make and model of your
Laptop?
If no touchscreen device or driver appears in Device Manager, there is no way in Windows to “turn on” touch; Windows can only enable or disable hardware that actually exists and is detected.
To double-check:
On devices where touch is present and detected, the touchscreen can be enabled/disabled as follows:
If there is no HID-compliant touch screen entry at all, either:
In that case, Windows cannot add or “activate” touch by itself. The next step is to confirm the model’s specifications with the seller or manufacturer and, if it is advertised as touchscreen, contact the OEM or retailer for support or possible return/replacement.
References: