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Minecraft Launcher Stuck on "Signing in..." after Accidental File Deletion

Toroosncc 0 Reputation points
2026-05-15T02:48:04.4566667+00:00

Hello,

I am experiencing an issue where my Minecraft Launcher is stuck on the "Signing in..." screen with the loading animation. This happened after I manually deleted some files during a system cleanup and emptied my Recycle Bin, so I cannot restore them.

What I have tried so far:

  • Repairing and Resetting the Minecraft Launcher and Xbox App via Windows Settings.

Running wsreset.exe to clear the Microsoft Store cache.

Ensuring that both Microsoft Store and Xbox App are logged into the same account.

Checking my internet connection (other apps work fine).

System Info:

OS: Windows 11 (build 22631 or similar)

Launcher Version: Latest Microsoft Store version

I suspect I might have deleted essential credential or authentication files. Is there a way to force the launcher to rebuild these files or a specific service (like Gaming Services) that I should reinstall?

Any help would be appreciated. Thank you! [Moderation note: Removed duplicated content]
Screenshot 2026-05-15 092305

Windows for home | Windows 11 | Gaming
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2 answers

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  1. Carl-L 13,645 Reputation points Microsoft External Staff Moderator
    2026-05-15T10:09:49.11+00:00

    Hello Toroosncc,

    Welcome to Microsoft Q&A forum.

    May I know if you have had the chance to check the AI suggestion assistance yet? If you did, may I know if it helps you?

    Since I'm not sure which files have you deleted, I'm unable to make sure how it can affect your system. In this case, let first try a system scan to see if it detects anything.

    • Type "Command Prompt" in the search bar and select "Run as administrator"
    • Type DISM/ Online/ Cleanup-image/ RestoreHealth.
    • When the scan is done, type sfc/ scannow and press Enter.
    • Restart the computer when the second scan is done.

    After that, you can do these quick fixes as well.

    1. Resync the clock.
      • Go to Settings > Time & language > Date and time.
      • Make sure "Set time automatically" and "Set time zone automatically" are enabled.
      • Select "Sync now" to resync the clock.
    2. Clear credentials cache. (Failure to validate credentials can also cause this, so we can just remove them and let the validation start from scratch.)
      • Type "Credentials Manager" in the search bar and press Enter.
      • Go to Windows Credentials.
      • Remove all entries contains "Xbl" or your Microsoft Account.
      • Restart your computer.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Q&A Assist
    2026-05-15T02:48:24.14+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Based on the available information, focus on fully resetting the Microsoft Store/Xbox sign‑in stack so the launcher can recreate its data.

    1. Make sure Windows 11 is fully updated:
      • Select Start > Settings > Windows Update > Check for updates and install anything offered, then restart.
    2. Reset the Microsoft Store cache again, but ensure the Store is closed first:
      • Close Microsoft Store.
      • Press Windows key + R, type wsreset.exe, and select OK.
      • A blank Command Prompt opens and closes; Microsoft Store then opens automatically.
      • In Store, sign in with the same account intended for the Xbox app and Minecraft Launcher.
    3. Update Microsoft Store and gaming apps:
      • In Microsoft Store, go to Library > Get updates and let it install all updates, especially Microsoft Store, Xbox, and Gaming Services.
    4. Reinstall Gaming Services (forces recreation of its components):
      • Run PowerShell as administrator.
      • Execute:
             get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
             start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
        
      • When the Store page for Gaming Services opens, install it and accept any UAC prompts.
    5. Reinstall the Xbox app (to refresh its sign‑in data):
      • In the same elevated PowerShell window, run:
             get-appxpackage Microsoft.XboxApp | remove-AppxPackage -allusers
             start ms-windows-store://pdp/?productid=9mv0b5hzvk9z
        
      • Install the Xbox app from the Store page.
    6. Sign in sequence:
      • Open Microsoft Store and confirm it is signed in with the desired account.
      • Open the Xbox app, sign in with the same account, and wait until the Home screen fully loads.
      • Finally, start the Minecraft Launcher from the Start menu or Xbox app and let it attempt sign‑in again.

    If the issue was caused by deleted authentication or Gaming Services components, the above steps reinstall those packages and rebuild their data, which should allow the launcher to move past “Signing in…”.


    References:

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