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Word for Mac Version 16.109 After updated this morning, when I go to compare documents, every Word document on my hard drive is grayed-out.
A family of Microsoft word processing software products for creating web, email, and print documents.
On further investigation, I found this is a bug in the most recent update. To report it, please choose Help>Feedback>Report a problem in the program. I've also reported it.
Thank you very much for confirming. Was able to file report with the clear instructions you provided.
Try creating a new user account (System Settings>Users & Groups), signing in to that, then testing if the problem still exists. If it goes away, it's an issue with the user profile part of your Office installation.
If the issue still exists, or you'd rather not move your user data to a new profile, try uninstalling Office following these steps: Uninstall Office for Mac Then reinstall from the Subscriptions page of your Microsoft account.
Thank you. Did not fix the problem. All Word docs still grayed out.
My IT department also reloaded each of the Office programs. Problem still exists. This seems to be systemic within Microsoft update for Word For Macs a few days ago.