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Roblox not working and crashing

Ilakkanan Subhash 0 Reputation points
2026-05-12T01:12:11.7766667+00:00

So basically, I was playing Roblox and for some reason it would crash I honestly thought it was just me but looking more deeper into it I figured out that other users are experiencing the same issue and It's because of a windows update that broke Roblox and now you can't play. Please patch this...

Windows for home | Windows 11 | Gaming

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  1. Lester Bernard Reyes 79,580 Reputation points Independent Advisor
    2026-05-12T02:24:37.5866667+00:00

    Hi, I'm Bernard. I'm happy to help!

    Did it work fine before? Have you noticed any changes before the issue starts? Have you installed any hardware or software that may trigger the issue? While waiting for your response, can you please check the System logs on the PC so I can further examine the root cause of the issue?

     

    To share the System logs, please follow the steps in the link below:

     

    Press the Windows key + X, then select "Event Viewer"

    Click the drop-down of "Windows logs"

    Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

    On the right pane, click "Save Filtered Log File As..."

    Save the System logs file to your desktop and share it by following the steps from the link:

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

     

    Note: You can also use your preferred cloud storage to upload and share the logs.

    Additional note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

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  2. Q&A Assist
    2026-05-12T01:12:32.7766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Roblox issues on Windows are a known problem for some users on Arm-based devices after certain Windows 11 updates.

    Current guidance:

    • On Arm devices, there is a known issue where players are unable to download and play Roblox via the Microsoft Store on Windows.
    • The documented workaround is to install and play Roblox by downloading it directly from https://www.Roblox.com instead of using the Microsoft Store version.
    • Microsoft notes that Roblox is working on a resolution and advises checking the Roblox support site for further updates.

    If Roblox is crashing after a recent Windows update and the device is Arm-based, use the direct download from the Roblox website as a temporary workaround until an updated fix is released.

    References:

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