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Almost every Google-owned website stops working on Edge

KindAdaptableKayak 10 Reputation points
2026-05-11T23:15:05.7233333+00:00

These past few weeks, almost every Google-owned website (the main Google search website, Gemini, YouTube, Mail, Docs) all of a sudden stops working for a long time (they don't load), then starts back up, only to not load up again. This happens on the Edge browser, but it works fine on other browsers and devices.

Microsoft Edge | Website issues | Windows 11
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  1. Q&A Assist
    2026-05-11T23:15:16.91+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Follow these steps in order, testing Google sites after each step:

    1. Close other tabs, apps, and extensions
      • Edge may be running out of memory and failing to load complex sites like Google services.
      • Close all tabs except one Google site, close other running apps, pause downloads, and uninstall unneeded extensions. Then reload the Google page.
    2. Make sure Microsoft Edge is up to date
      • In Edge, select Settings and more (… ) > Settings > About Microsoft Edge.
      • Install any available update and restart Edge, then test Google sites again.
    3. Clear cached data for all time
      • In Edge, select Settings and more (… ) > History > Open history page.
      • Select Delete browsing data.
      • Set Time range to All time.
      • Select at least Browsing history and Cached images and files (optionally all boxes), then select Clear now.
      • Restart Edge and try Google, YouTube, Gmail, etc. again.
    4. Check security software and malware
      • If using third‑party security software (for example, Norton or McAfee), open it and make sure it is fully updated. Out‑of‑date security software can interfere with HTTPS sites.
      • Run a malware scan:
      • After cleaning or confirming no threats, test Google sites again.
    5. Restart the PC and network equipment
      • Restart Windows.
      • If the issue persists only on this PC but not others on the same network, restart the modem and router, then test again in Edge.
    6. Repair Microsoft Edge
      • Close Edge for all user accounts on the PC.
      • Go to Start > Settings > Apps > Installed apps.
      • Find Microsoft Edge, select it, then choose Modify.
      • Approve the UAC prompt (Yes), ensure the device is online, then select Repair.
      • After repair completes, open Edge and test Google services again.

    If the problem continues after these steps and only affects Google‑owned sites in Edge on this device, use Settings and more (… ) > Help and feedback > Send feedback in Edge to report the issue, including that other browsers and devices on the same network work correctly.


    References:

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  2. John DeV 163.1K Reputation points Independent Advisor
    2026-05-11T23:53:31.0766667+00:00

    Hi, good day!

    Have you tried the AI suggested solutions?


    First isolate the cause (important)

    Please try this quick check in Edge:

    Open an InPrivate window (Ctrl + Shift + N)

    If Google sites work there, it's likely an extension or cache issue

    Temporarily Disable or Uninstall Edge extensions

    Open Edge > Click 3 dots > Extensions

    Please check if one of your extensions is causing the issue

    If the issue still persists, you may need to consider performing a Reset of Edge Chromium.

    Open Edge then click 3 dots > Settings

    Select Reset Settings > Restore settings to their default values

    Click Reset

    Restart your computer

    I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comment" below instead of selecting Yes or No.

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