Browsing throw netapp account and capacity pool , does not list any capacitiy pool of the netapp account

Srikanth L 95 Reputation points Microsoft Employee
2026-04-15T06:44:00.8566667+00:00

Hi,

I am not able to see any of the options/details listed when i browse throw the netapp account. this is happening across the all the NetApp account.

for example, if i want to see capacity pool in NetApp account, when i click on capacity pool, it does not list all the capacity pools . please refer the attached snipet

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Azure NetApp Files
Azure NetApp Files

An Azure service that provides enterprise-grade file shares powered by NetApp.

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Venkatesan S 10,260 Reputation points Microsoft External Staff Moderator
2026-04-15T06:48:02.1433333+00:00

Hi Srikanth L,

Thanks for reaching out in Microsoft Q&A forum,

The above issue is a known Azure portal extension issue that happens when:

  1. You're in preview mode for NetApp features
  2. The portal extension is trying to use a preview API version that has compatibility issues
  3. Browser cache/cookies are interfering with the portal extension

Even I got same error in preview portal.

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While Navigate to the Azure portal

I can able to see the capacity pool.

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Kindly let us know if the above helps or you need further assistance on this issue.

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  1. Srikanth L 95 Reputation points Microsoft Employee
    2026-04-15T07:09:38.43+00:00

    While this solution worked, i am not sure what changed suddenly

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