Your TenantId: 'xxxxx is not found in Azure RMS. Please check your RMS license.

Josefina Army 5 Reputation points
2026-01-23T20:51:38.82+00:00

Your TenantId: 'xxxx' is not found in Azure RMS. Please check your RMS license.

Tengo Licencias e5 en trial y compradas , y tampoco he podido activa a través de powershell

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

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  1. AI answer

    2026-01-23T20:54:19.7633333+00:00

    It appears that you are facing an issue where your Tenant ID is not recognized in Azure Rights Management (RMS). Here are some steps to help you troubleshoot this situation:

    1. Confirm Your Subscription: Ensure that your subscription includes Azure Rights Management or Azure Information Protection. Since you mentioned having E5 licenses, they should provide access to these services.
    2. Service Activation: Check if the Azure Rights Management service is activated for your tenant. You can activate it by executing the following PowerShell commands:
         Connect-AipService
         Enable-AipService
      
      If the service is already activated, you may need to check for any custom templates that could be causing conflicts.
    3. Licensing Location Configuration: Verify that the licensing location is properly configured in your Exchange Online settings. You can check your current configuration with:
         Get-IRMConfiguration
      
      If needed, update the licensing location to include your Azure Rights Management service URL.
    4. Consult Migration Guidance: If the issue persists, refer to the migration guidance for Azure Information Protection to ensure that all necessary prerequisites are met and your configuration is correct. More detailed instructions can be found here.

    If you continue to have difficulties, it may be beneficial to contact Microsoft support for further assistance regarding your tenant setup.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Josefina Army 5 Reputation points
    2026-01-23T20:54:58.1366667+00:00

    Connect-AipService:
    Connect-AipService: The attempt to connect to the Azure Information Protection service failed. Verify that the credentials you are using are correct and try again. I disable MFA user

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    1 person found this answer helpful.
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