On iphone 17 pro max outlook will not send email

Have you figured this out? I just “upgraded” my phone to 17 pro max and now I can’t use my email from my phone. Not sending emails out and takes 3 business days to load the email feed. I’ve uninstalled, re logged in, reset the account, etc. Nothing has helped. My Gmail profiles work great. Outlook is the only thing that isn’t working correctly on the new phone.

Hello @Michael Orehowsky,  

Thank you for responding.  

I can see that you’ve already followed the steps suggested by Q&A Assistance, and I truly appreciate your efforts to troubleshoot the issue. It’s clear you’ve tried most of the essential actions. 

To help you better, could you please provide a bit more detail: 

1.You mentioned iPhone 17 Pro Max but also referred to an iPad. Does the issue occur on both devices?  

If yes, could you share the iOS version of your iPad? 

2.Could you try adding a different account (for example, a personal Outlook.com or Gmail account) in the Outlook app and test sending an email?  

This test will help us determine if the problem is account-specific or app-related. 

3.I noticed you tagged this under “Business.” Is your account a work account managed by your organization? 

4.Additionally, could you test sending emails via Outlook Web on your mobile browser and confirm if the issue persists there? 

 Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to identify the root cause and find a solution.             

Looking forward to hearing from you.   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

It seems like you are experiencing issues with sending emails in Outlook on your iPhone 17 Pro Max. This problem could be related to several factors, including account configuration or network settings. Here are some steps you can try to resolve the issue:

1. Check Network Connection: Ensure that your iPhone has a stable internet connection. Sometimes, a weak or unstable connection can prevent emails from being sent.
2. Update Outlook: Make sure that you have the latest version of the Outlook app installed. You can check for updates in the App Store.
3. Reconfigure Email Account: Since you mentioned reinstalling Outlook, consider removing your email account from the app and then adding it back again. This can help reset any configuration issues.
4. Check for iOS Updates: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates.
5. Check Outbox: If emails are stuck in the Outbox, try deleting them and sending a new email to see if that resolves the issue.

If the problem persists after trying these steps, you may want to consult with Microsoft support for further assistance specific to your device and account setup.