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My account has been suspended and I don't know why

Anna Eklund 0 Reputation points
2025-08-31T15:37:28.5366667+00:00

I created an account a few days ago and connected my new website to it. We sell cosmetics. I connected my Google merchant center account and waited for the content to be uploaded on Microsoft. Today I noticed that my accout has been suspended becaus it is in violation of the Microsoft Advertising Egregious Policy. I appealed and they closed the case an decided to upheld the suspension. The thing is that I don't know what we did wrong, I don't have a clue what the decision is based on. What can I do now?

Microsoft Advertising | Accounts, profiles, and login | Account access

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