Can't Sign In to Microsoft Edge

Anonymous
2021-11-24T07:16:21+00:00

I am not able to sign in to Microsoft edge. It first tells me to use the security code. After i do it and press enter it shows Error [1001] and this:

Correlation Id: ab36d9e0-ad45-4af9-a8c8-5e220efc069bTimestamp: 2021-11-24T07:09:24.000Z DPTI: b2aa39d8eb5284dac0a2424b4cf744c4c071b47646718473e6bf8730d04cb28f

I was signing in to sync my data. Please help! I use windows 7. And a temporary user in this device.

Microsoft Edge | Profile, sync, and sign in | Previous Windows versions

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Anonymous
2021-11-24T07:49:35+00:00

Good Day SheerazSehar,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

Reset the Edge

-Open Edge and click the 3 dots at the upper right side of your screen.

-Go to Settings

-Look for Reset Settings

-Click Restore settings to their default values.

(This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.)

Restart your computer and check.

If issue persists, try to re-install the Edge using this link below.

https://www.microsoft.com/en-us/edge/business/d...

Download and install the version (96.0.1054.34)

Once downloaded and installed restart and check the Edge.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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  1. Anonymous
    2021-12-10T06:06:11+00:00

    I Tried what you said but nothing changed. Though I can sign in Microsoft website. And I am using a temporary account in this device.

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