This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have both a 2.4 gHz and 5gHz bands on my Asus router and I prefer to leave the SSID hidden (I live in a densely-populated urban area). Leaving aside the question of whether a "hidden" SSID is a good safety measure or not, my question here is: are there settings on the Duo that I can change from their defaults so that I can connect to my wifi network?
Right now, the Duo fails to connect and gives the message: "Network not in range" - when I'm sitting next to the router, and my SP7 iPhone and Galaxy Note 8 (on the desk) are connected.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Found the answer to this issue on Reddit. Another user there told me about the network setting under "Advanced" (when you first go to add a new wifi network -- and you have to scroll down the list) that gives you the option to reply "Yes" to "Hidden Network".
After forgetting, and then re-creating my networks with this setting enabled, my Duo now finds my hidden networks.
