Surface Duo 2 Hotspot not working after Android 12L Update

Anonymous
2022-11-03T21:21:49+00:00

I've been getting this problem since day one after the update was released.

Very frustrating not being able to hotspot my phone. Once I turn it on, it turns it off automatically and sometimes Settings App crashes. Basically, I can't use this feature anymore.

I could mention other bugs I have that matter, but this one is the worst.

Surface | Surface Duo | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Anonymous
    2022-11-06T20:48:55+00:00

    Same on my duo 1. Looks like it interferes with data completely. I notice as soon as I turn on the Hotspot my data starts disconnecting and reconnecting constantly.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-11-06T16:27:49+00:00

    I'm just noticing this bug on my duo 1. It started after 12L.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-11-10T20:33:46+00:00

    Hello everyone,

    Can you please do the following and see if it recovers the setting

    1. check for Play Store updates
    2. check for Operating system updates
    3. reboot your device (if an update processed, reboot again)
    4. go into setting app and cycle toggle the hotspot Off->On->Off
      • Settings -> Network & Internet -> Hotspot & Tethering -> Wi-Fi Hotspot -> toggle Use Wi-Fi Hotspot
    5. attempt to turn the hotspot feature from the quick launch panel

    If you still have the issue post trying this, please let me know and i will reach out to you privately to collect data from your device.

    Thanks,

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-11-10T17:29:23+00:00

    The hot spot function is correctly working on my SD2, T-Mobile.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-11-09T21:13:03+00:00

    I have the same problem with my SD2. I noticed it today as I tried to use the hotspot for the first time since Android 12L update.

    Anyone found a solution or do we have to wait till next update and hope Microsoft fixes the issue with the next update

    Was this answer helpful?

    0 comments No comments